Your order

Folder for adding Your order articles

If I If create multiple online orders can they be combined to save on freight?
No, at checkout shipping options and freight costs are calculated based on the items in your cart. Once these have been accepted by completing the order, th...
Wed, 10 Aug, 2022 at 11:29 AM
Can I make a change to my online order after I have completed the checkout?
Once an online order has been paid through our website checkout, it cannot be changed. The order goes straight through to our warehouse system and it is not...
Wed, 17 Aug, 2022 at 8:02 AM
Can I collect my online order from a selected Whitworths Supermarket?
Yes, we offer Click and Collect at all of our stores. For more information on how Click and Collect works at Whitworths please visit our Click and Collect F...
Thu, 1 Aug, 2024 at 8:03 PM
Do you ship online orders internationally?
Currently, we are unable to ship online orders outside of Australia. Overseas Customers, please contact our Mail Order Order Delivery Department directl...
Tue, 12 Jul, 2022 at 12:10 PM
Can I place an online order GST-free?
No, currently we are unable to accept online orders from Australian Territories which are eligible to purchase goods GST-free. Instead please contact us...
Mon, 2 May, 2022 at 5:27 PM
Can you deliver to a PO Box?
We can deliver to a PO Box except for heavy/bulky and/or awkward items to freight.
Mon, 2 May, 2022 at 5:27 PM
How can I pay for my order?
We accept Mastercard, Visa, American Express (AMEX), and Paypal as payment options for online orders.
Mon, 2 May, 2022 at 5:27 PM
When will my order arrive?
All online orders are shipped from our Brookvale, Sydney order fulfilment centre. Orders are normally shipped within 5 business days - most quicker! Shi...
Fri, 1 Jul, 2022 at 3:51 PM
How can I contact you?
The quickest and easiest way to contact us is via the orange Help button located at the bottom right of this webpage.  Alternatively, an email can be sent ...
Mon, 2 May, 2022 at 5:29 PM
How much do you charge for shipping online orders?
Shipping costs are calculated based on the items you are ordering, your destination, and how quickly you wish to receive the order. To get an idea of ho...
Mon, 2 May, 2022 at 5:30 PM